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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lauren Berry

March 5, 2025

5  out of  5
rating by Lauren Berry
"I had called several other places and got no answer and then I tried Jen, she picked up the phone right away and was super friendly and very knowledgeable! It took her less than 10 minutes to give me a quote which saved me good amount a year on my two vehicles! I definitely would recommend Jen! It’s not every day you get on the phone with somebody who truly enjoys their job, is eager to help others, and save you money! Thank you again Ms Jen 😊"
We responded:
"We appreciate you choosing State Farm and my team! So glad to have been able to help you. "
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Melinda Simpson

February 24, 2025

5  out of  5
rating by Melinda Simpson
"I love them! Any time I have a question, I can send a quick text and they are very fast to respond. I love the communication!"
We responded:
"Thanks so much for the feedback and for choosing our agency!!"
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Rodney Joe

February 22, 2025

1  out of  5
rating by Rodney Joe
"This is the most awful insurance company I ever been to they take your payments and don't process they steal money look at the reviews they're awful"
We responded:
"I don’t see that you are a customer with our office. Please reach out directly at 803-939-0696 and we would be happy to assist."
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K B

February 20, 2025

5  out of  5
rating by K B
"Jen and her team are absolutely amazing ! She is a great representation of what state farm provides. They all do a great job at explains things so you can fully understand what you have. I will recommend them to everyone I know."
We responded:
"Thanks so much for the positive feedback! We really appreciate it. "
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Becca

February 17, 2025

1  out of  5
rating by Becca
"State Farm is a joke. They took our money last week then called 4 days later to tell us they're dropping us as customers! For 3 windshield claims and an accident.... Most of the windshield claims are from over 1-2 years ago! Wow! How sad they treat people this way!! I will gladly find another agency to work with."
We responded:
"Unfortunately, underwriting decisions made by State Farm are outside of our control. I would be happy to address any specific concerns you have if you reach out to the office at 803-939-0696. "
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Sagrario Castillo

February 10, 2025

5  out of  5
rating by Sagrario Castillo
"Jen Wikes and her team provided exceptional assistance in finding the best car insurance for my family and me. They promptly addressed all my inquiries, showcasing their commitment to excellent customer service. I wholeheartedly recommend their services for car, home, and life insurance needs. I am very happy with the support I received!"
We responded:
"Thanks for the kind words. We appreciate you. "
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Nick Camper

January 30, 2025

5  out of  5
rating by Nick Camper
"The best State Farm office I’ve dealt with! They are super nice people who go above and beyond."
We responded:
"Thanks so much for the positive feedback and for choosing our agency to service your needs. "
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Angie Jewell

January 7, 2025

5  out of  5
rating by Angie Jewell
"Wonderful people, great customer service!"
We responded:
"Thanks so much! We really appreciate your feedback and your trust. "
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austin peak

January 7, 2025

5  out of  5
rating by austin peak
"Blake is very helpful, quick and friendly, thank you for your service Blake!"
We responded:
"So glad Blake was able to assist. We appreciate you choosing our agency!"
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Ljiljana Roman

December 18, 2024

2  out of  5
rating by Ljiljana Roman
"Agents helpful but State Farm is sorry insurance business It takes looong time to have things in order and you just hope that everything will work our"
We responded:
"So sorry to hear you have had a less than remarkable experience. Give me a call directly and I will see what I can personally do to move things along. "
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Alex Kirby

December 12, 2024

5  out of  5
rating by Alex Kirby
"Amazing customer service. Kindness and professionalism all in one."
We responded:
"Thank you for the kind words, Alex! I appreciate you!"
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Corey Ford

December 10, 2024

5  out of  5
rating by Corey Ford
"I love my insurance company even at times where I can't make my payment on time.. There Grace period comes in handy.... I enjoy dealing with State Farm on my insurance.” “Service with you is always timely and pleasant.” “Thank you so much for your excellent service, patience and consideration of my insurance needs. I hope we can do more business in the future.”"
We responded:
"Thank you so much for the positive feedback. We appreciate you. "
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Connie Williams

November 12, 2024

5  out of  5
rating by Connie Williams
"I absolutely LOVE my state farm agents.. They are always professional and helpful when I talk with them..my insurance is a bundle and I love it"
We responded:
"Thanks for the great review, Connie!"
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Talisa Kinard

November 7, 2024

5  out of  5
rating by Talisa Kinard
"Very informative, best rate I’ve have thus far. Anytime I need something they are only a text away and it’s done. Love it 💗"
We responded:
"Thanks so much for the feedback. So glad we could help!"
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Dennis Perea

November 5, 2024

5  out of  5
rating by Dennis Perea
"Jen's team is great, easy to contact, and very informative!"
We responded:
"Thanks for the great feedback! Glad I could help this morning. "
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Jeanette Samuels

October 15, 2024

5  out of  5
rating by Jeanette Samuels
"l enjoyed the expertise and professionalism Jen displayed. She was very helpful and took action to assist me immediately."
We responded:
"So glad I was able to help. We appreciate you choosing State Farm and our agency! "
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Shondra Stearns

October 3, 2024

5  out of  5
rating by Shondra Stearns
"Jen Wilkes and her team are awesome! They’re always courteous and helpful with all of our insurance needs."
We responded:
"We appreciate you! Thanks for choosing us! "
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Kenneth Wood

October 3, 2024

5  out of  5
rating by Kenneth Wood
"Jennifer texted me personally to check on my safety and needs during Helene. I felt it was sincere and not an obligatory text."
We responded:
"Thanks for the kind words! "
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Coco Reed

September 19, 2024

5  out of  5
rating by Coco Reed
"I was insured with State Farm in SC for 4 years and I had nothing but a fantastic experience. Roadside assistance helped and saved me so many times when my older vehicle kept breaking down, responses are always super quick, and they are always willing to work with you. Moving to a new state now and have to say goodbye but the agents I dealt with, and Jen Wilkes were always so friendly."
We responded:
"We appreciate you and wish you the best in your move!! "
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Leon Howard

September 12, 2024

5  out of  5
rating by Leon Howard
"Just moved to South Carolina. Jen and her team helped us tremendously."
We responded:
"We are so excited that you chose us! We appreciate you. "
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Robert Hammett

September 10, 2024

1  out of  5
rating by Robert Hammett
"A 20 % hike in rates in one year is not cool So no, we’re not happy"
We responded:
"Unfortunately, rates are out of my individual control. I would be happy to take a look at your policy to make coverage recommendations that might result in a premium decrease. "
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Hannah Harvell

September 10, 2024

5  out of  5
rating by Hannah Harvell
"Jen and her team are so kind. They handled our experience with totaling our car so thoroughly and professionally. Very thankful to have them as our insurance!"
We responded:
"Hannah thanks for your kind words and always being so great to work with! We appreciate you! "
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Tony Bellino

September 4, 2024

5  out of  5
rating by Tony Bellino
"Jen Wilkes and herTeam has been Transparent year after year . Keeping her clients informed about every aspect of insurance and many other opportunities available to her clientele."
We responded:
"Thank you for the kind words. We appreciate you choosing State Farm and our agency. "
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Erin

September 3, 2024

1  out of  5
rating by Erin
"We only ever had one claim and it was denied. Calling Jen got us no where. Our rates continue to rise despite never using our home/car insurance and having no accidents/tickets. We called about the increased cost and were met with “there is nothing we can do”. I often shop around for other options and plan to switch soon."
We responded:
"I appreciate your feedback. Unfortunately, the only thing we are able to do to combat rising insurance costs is to change/adjust your coverage limits. Give us a call and we can take a look at your current plan to see what adjustments can be made. If you are already at minimum limits required in SC, we won’t be able to adjust :(. As it relates to the claim, I’m unable to see your last name in the post so please reach out directly and I’m happy to assist or walk you through why the claim was denied. "
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Zephyr Hyde

August 20, 2024

5  out of  5
rating by Zephyr Hyde
"State farm as a insurance did us wrong, but my family appreciates everything our agent Jen Wilkes did to make the situate better."
We responded:
"I’m sorry for your experience. I’m glad my team was able to help as much as possible. Please reach out directly if I can be of further assistance. "