
State Farm® Insurance Agent Jen Wilkes
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jennifer Elkin
May 7, 2025
"Jen makes everything so smooth and seamless. And I can do everything through text message which I love! Thank you guys for taking care of me so well."
"So glad to hear we’ve been able to exceed your expectations. We appreciate you choosing State Farm and our agency. "
Kevin Rowe
April 28, 2025
"When life threw an unexpected curveball my way with significant water damage to my home, I was overwhelmed and unsure where to start. Thankfully, I had the privilege of working with Jen Wilkes, my State Farm agent, and I can honestly say she has been nothing short of phenomenal throughout the entire claims process. From the very beginning, Jen demonstrated a level of professionalism, patience, and genuine care that immediately put me at ease. She didn’t just handle my claim she truly mediated the entire situation, acting as an advocate on my behalf to ensure everything was progressing smoothly. Every phone call, every update, and every follow-up felt intentional and personal, not just another task on a checklist. It’s rare these days to find someone who blends thorough knowledge, responsiveness, and heartfelt compassion so effortlessly. Beyond her professional expertise, what truly sets Jen apart is the kind of person she is. She is remarkably organized, attentive to detail, and fiercely committed to providing the best service possible. She communicates with clarity and empathy, never leaving me guessing about next steps and always making sure I felt supported. Her kindness, sincerity, and tireless work ethic have made a challenging experience so much easier to navigate. I am deeply grateful for Jen’s dedication and integrity. Having her in my corner has made all the difference, and I would highly recommend her to anyone in need of an agent who genuinely cares about her clients and goes above and beyond to advocate for them."
"Thank you so much for your kind words. I hate that the communication with claims has not been a smoother process. I appreciate your reaching out to us to allow us the opportunity to intervene on your behalf. "
theodora hinton
April 25, 2025
"Great experience such as a lower rate of my insurance"
"So glad to hear we could save you some money! We appreciate you choosing our team!"
Brandi Mckinney
April 23, 2025
"Jen Wilkes and her team at State Farm has been exceptionally pleasant to work with. From auto insurance as well as home owners insurance after becoming a first time homeowner. No questions never go unanswered and they are very thorough to help you get a better understanding with your coverages. 10/10 I highly recommend."
"Thanks so much for the kind review. We know you have a lot of choices and appreciate you trusting us to take care of your insurance needs. "
Tameka McCalister
April 15, 2025
"3yrs now .. they are the best .. Mary is always helpful and kind … thank you Jenn Wilkes"
"Thanks so much for the kind words. We appreciate you! "
Lauren Berry
March 5, 2025
"I had called several other places and got no answer and then I tried Jen, she picked up the phone right away and was super friendly and very knowledgeable! It took her less than 10 minutes to give me a quote which saved me good amount a year on my two vehicles! I definitely would recommend Jen! It’s not every day you get on the phone with somebody who truly enjoys their job, is eager to help others, and save you money! Thank you again Ms Jen 😊"
"We appreciate you choosing State Farm and my team! So glad to have been able to help you. "
Melinda Simpson
February 24, 2025
"I love them! Any time I have a question, I can send a quick text and they are very fast to respond. I love the communication!"
"Thanks so much for the feedback and for choosing our agency!!"
Rodney Joe
February 22, 2025
"This is the most awful insurance company I ever been to they take your payments and don't process they steal money look at the reviews they're awful"
"I don’t see that you are a customer with our office. Please reach out directly at 803-939-0696 and we would be happy to assist."
K B
February 20, 2025
"Jen and her team are absolutely amazing ! She is a great representation of what state farm provides. They all do a great job at explains things so you can fully understand what you have. I will recommend them to everyone I know."
"Thanks so much for the positive feedback! We really appreciate it. "
Ms. Becca
February 17, 2025
"State Farm is a joke. They took our money last week then called 4 days later to tell us they're dropping us as customers! For 3 windshield claims and an accident.... Most of the windshield claims are from over 1-2 years ago! Wow! How sad they treat people this way!! I will gladly find another agency to work with."
"Unfortunately, underwriting decisions made by State Farm are outside of our control. I would be happy to address any specific concerns you have if you reach out to the office at 803-939-0696. "
Sagrario Castillo
February 10, 2025
"Jen Wikes and her team provided exceptional assistance in finding the best car insurance for my family and me. They promptly addressed all my inquiries, showcasing their commitment to excellent customer service. I wholeheartedly recommend their services for car, home, and life insurance needs. I am very happy with the support I received!"
"Thanks for the kind words. We appreciate you. "
Nick Camper
January 30, 2025
"The best State Farm office I’ve dealt with! They are super nice people who go above and beyond."
"Thanks so much for the positive feedback and for choosing our agency to service your needs. "
Angie Jewell
January 7, 2025
"Wonderful people, great customer service!"
"Thanks so much! We really appreciate your feedback and your trust. "
austin peak
January 7, 2025
"Blake is very helpful, quick and friendly, thank you for your service Blake!"
"So glad Blake was able to assist. We appreciate you choosing our agency!"
Ljiljana Roman
December 18, 2024
"Agents helpful but State Farm is sorry insurance business It takes looong time to have things in order and you just hope that everything will work our"
"So sorry to hear you have had a less than remarkable experience. Give me a call directly and I will see what I can personally do to move things along. "
Alex Kirby
December 12, 2024
"Amazing customer service. Kindness and professionalism all in one."
"Thank you for the kind words, Alex! I appreciate you!"
Corey Ford
December 10, 2024
"I love my insurance company even at times where I can't make my payment on time.. There Grace period comes in handy.... I enjoy dealing with State Farm on my insurance.” “Service with you is always timely and pleasant.” “Thank you so much for your excellent service, patience and consideration of my insurance needs. I hope we can do more business in the future.”"
"Thank you so much for the positive feedback. We appreciate you. "
Connie Williams
November 12, 2024
"I absolutely LOVE my state farm agents.. They are always professional and helpful when I talk with them..my insurance is a bundle and I love it"
"Thanks for the great review, Connie!"
Talisa Kinard
November 7, 2024
"Very informative, best rate I’ve have thus far. Anytime I need something they are only a text away and it’s done. Love it 💗"
"Thanks so much for the feedback. So glad we could help!"
Dennis Perea
November 5, 2024
"Jen's team is great, easy to contact, and very informative!"
"Thanks for the great feedback! Glad I could help this morning. "
Jeanette Samuels
October 15, 2024
"l enjoyed the expertise and professionalism Jen displayed. She was very helpful and took action to assist me immediately."
"So glad I was able to help. We appreciate you choosing State Farm and our agency! "
Shondra Stearns
October 3, 2024
"Jen Wilkes and her team are awesome! They’re always courteous and helpful with all of our insurance needs."
"We appreciate you! Thanks for choosing us! "
Kenneth Wood
October 3, 2024
"Jennifer texted me personally to check on my safety and needs during Helene. I felt it was sincere and not an obligatory text."
"Thanks for the kind words! "
Coco Reed
September 19, 2024
"I was insured with State Farm in SC for 4 years and I had nothing but a fantastic experience. Roadside assistance helped and saved me so many times when my older vehicle kept breaking down, responses are always super quick, and they are always willing to work with you. Moving to a new state now and have to say goodbye but the agents I dealt with, and Jen Wilkes were always so friendly."
"We appreciate you and wish you the best in your move!! "
Leon Howard
September 12, 2024
"Just moved to South Carolina. Jen and her team helped us tremendously."
"We are so excited that you chose us! We appreciate you. "