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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Connie Williams

Connie Williams

November 12, 2024

5  out of  5
rating by Connie Williams
"I absolutely LOVE my state farm agents.. They are always professional and helpful when I talk with them..my insurance is a bundle and I love it"
We responded:
"Thanks for the great review, Connie!"
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Talisa Kinard

November 7, 2024

5  out of  5
rating by Talisa Kinard
"Very informative, best rate I’ve have thus far. Anytime I need something they are only a text away and it’s done. Love it 💗"
We responded:
"Thanks so much for the feedback. So glad we could help!"
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Dennis Perea

November 5, 2024

5  out of  5
rating by Dennis Perea
"Jen's team is great, easy to contact, and very informative!"
We responded:
"Thanks for the great feedback! Glad I could help this morning. "
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Jeanette Samuels

October 15, 2024

5  out of  5
rating by Jeanette Samuels
"l enjoyed the expertise and professionalism Jen displayed. She was very helpful and took action to assist me immediately."
We responded:
"So glad I was able to help. We appreciate you choosing State Farm and our agency! "
Profile photo of Shondra Stearns

Shondra Stearns

October 3, 2024

5  out of  5
rating by Shondra Stearns
"Jen Wilkes and her team are awesome! They’re always courteous and helpful with all of our insurance needs."
We responded:
"We appreciate you! Thanks for choosing us! "
Profile photo of Kenneth Wood

Kenneth Wood

October 3, 2024

5  out of  5
rating by Kenneth Wood
"Jennifer texted me personally to check on my safety and needs during Helene. I felt it was sincere and not an obligatory text."
We responded:
"Thanks for the kind words! "
Profile photo of Coco Reed

Coco Reed

September 19, 2024

5  out of  5
rating by Coco Reed
"I was insured with State Farm in SC for 4 years and I had nothing but a fantastic experience. Roadside assistance helped and saved me so many times when my older vehicle kept breaking down, responses are always super quick, and they are always willing to work with you. Moving to a new state now and have to say goodbye but the agents I dealt with, and Jen Wilkes were always so friendly."
We responded:
"We appreciate you and wish you the best in your move!! "
Profile photo of Leon Howard

Leon Howard

September 12, 2024

5  out of  5
rating by Leon Howard
"Just moved to South Carolina. Jen and her team helped us tremendously."
We responded:
"We are so excited that you chose us! We appreciate you. "
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Robert Hammett

September 10, 2024

1  out of  5
rating by Robert Hammett
"A 20 % hike in rates in one year is not cool So no, we’re not happy"
We responded:
"Unfortunately, rates are out of my individual control. I would be happy to take a look at your policy to make coverage recommendations that might result in a premium decrease. "
Profile photo of Hannah Harvell

Hannah Harvell

September 10, 2024

5  out of  5
rating by Hannah Harvell
"Jen and her team are so kind. They handled our experience with totaling our car so thoroughly and professionally. Very thankful to have them as our insurance!"
We responded:
"Hannah thanks for your kind words and always being so great to work with! We appreciate you! "
Profile photo of Anthony Bellino

Anthony Bellino

September 4, 2024

5  out of  5
rating by Anthony Bellino
"Jen Wilkes and herTeam has been Transparent year after year . Keeping her clients informed about every aspect of insurance and many other opportunities available to her clientele."
We responded:
"Thank you for the kind words. We appreciate you choosing State Farm and our agency. "
Profile photo of Erin

Erin

September 3, 2024

1  out of  5
rating by Erin
"We only ever had one claim and it was denied. Calling Jen got us no where. Our rates continue to rise despite never using our home/car insurance and having no accidents/tickets. We called about the increased cost and were met with “there is nothing we can do”. I often shop around for other options and plan to switch soon."
We responded:
"I appreciate your feedback. Unfortunately, the only thing we are able to do to combat rising insurance costs is to change/adjust your coverage limits. Give us a call and we can take a look at your current plan to see what adjustments can be made. If you are already at minimum limits required in SC, we won’t be able to adjust :(. As it relates to the claim, I’m unable to see your last name in the post so please reach out directly and I’m happy to assist or walk you through why the claim was denied. "
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Zephyr Hyde

August 20, 2024

5  out of  5
rating by Zephyr Hyde
"State farm as a insurance did us wrong, but my family appreciates everything our agent Jen Wilkes did to make the situate better."
We responded:
"I’m sorry for your experience. I’m glad my team was able to help as much as possible. Please reach out directly if I can be of further assistance. "
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Reece Zeigler

August 13, 2024

5  out of  5
rating by Reece Zeigler
"Great customer service!!"
We responded:
"Thanks for the review! "
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Cuyler Hawks

August 12, 2024

5  out of  5
rating by Cuyler Hawks
"The staff at Mrs.Wilkes State Farm are some of the most helpful and kind people I have dealt with, they always made sure I was getting the best coverage and all around service."
We responded:
"That’s good to hear! Thanks for sharing! "
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JrtWit

August 12, 2024

5  out of  5
rating by JrtWit
"Very nice and helpful, Blake is an amazing agent too."
We responded:
"Blake is an asset to our team! Thanks for sharing! "
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Noah Dickson

August 12, 2024

5  out of  5
rating by Noah Dickson
"Blake was very respectful and helpful thank you guys for everything!"
We responded:
"So glad Blake was able to help! "
Profile photo of Abby Houston

Abby Houston

August 12, 2024

5  out of  5
rating by Abby Houston
"Such a hardworking team! Blake is especially dedicated to being helpful and efficient in answering questions and providing support! 10/10 would recommend! :)))))"
We responded:
"Thanks for the kind words!!"
Profile photo of Jonathan Flemming

Jonathan Flemming

August 8, 2024

1  out of  5
rating by Jonathan Flemming
"This is the worst insurance company you can ever deal with they are not a good company to deal with they lie about the payment you make so if you messing with them it best not to just tried to pay them and they tell me to go to another company they are straight scammers"
We responded:
"Sorry to hear you were not happy with your experience or our explanation of your bill. We can send another breakdown if it would help. Please reach out to us by phone, email or stop by in person. "
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Shanta Cook

April 22, 2024

5  out of  5
rating by Shanta Cook
"I’ve never dealt with an insurance company that made everything so easy to understand and are always available for any questions that I may have. They’re awesome to work with!"
We responded:
"Thanks for the great review and for choosing our team for your insurance needs! We appreciate you!"
Profile photo of Jodi Hogan

Jodi Hogan

March 25, 2024

5  out of  5
rating by Jodi Hogan
"I was calling around checking prices for insurance and I reached out to Jen Wilkes -State Farm Agency for a quote and after talking to them I knew I had found the right insurance company for me and my insurance needs. They answered my endless questions and walked me through all my vehicle and homeowners options. Very professional and also saved me money and I got more coverage. Thank you!!!!"
We responded:
"So glad we were able to help! We appreciate you choosing State Farm and our team! "
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Loretta Grant

February 4, 2024

5  out of  5
rating by Loretta Grant
"Sweet and kind people. ALWAYS helpful"
We responded:
"Thanks so much! We appreciate your feedback! "
Profile photo of Jason Wilkes

Jason Wilkes

December 18, 2023

5  out of  5
rating by Jason Wilkes
"I know from personal experience that Jen Wilkes answers customers questions after hours and even while she is on family trips! You may think I am biased, but I promise you won't find another insurance agent that cares about their customers as much as she does"
We responded:
"Thanks so much!!!"
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Richard McCoig

November 3, 2023

5  out of  5
rating by Richard McCoig
"They are always friendly and accommodating. They help keep me on track with services tailored just for me. Jake hasn't brought me any free pizza yet, but I guess ya can't have everything. They are a great bunch over there. Highly recommend."
We responded:
"Ha! You for sure need some pizza! Thanks for the great review."
Profile photo of Joyce Felder

Joyce Felder

October 13, 2023

5  out of  5
rating by Joyce Felder
"I have had State Farm Insurance for over four years or more and I really appreciate the staff that work there thank for all y’all do."
We responded:
"Thanks for the great review!!!"