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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Ben Coomer

May 10, 2023

5  out of  5 rating by Ben Coomer
"Helpful, friendly staff. Always made things convenient. Thanks y’all!"

Lucy Ruple

April 26, 2023

5  out of  5 rating by Lucy Ruple
"Amanda was helpful in getting my payment date changed to make it more convenient for me. Thanks for all your help!"

Daniel Davis

April 26, 2023

5  out of  5 rating by Daniel Davis
"I spoke with Heather and it was a very positive experience they were very thorough in making sure that I had the coverage I wanted and that I needed. I felt like they took very good care of me and I could not recommend them enough. I will be sending anyone I know to talk with Heather and Jen at State Farm."

Edward Irick

April 20, 2023

5  out of  5 rating by Edward Irick
"Awesome Agency and Awesome Staff. Top Notch Customer Service!"

Becca Manley

April 17, 2023

5  out of  5 rating by Becca Manley
"We became State Farm customers last year and Jen Wilkes and her team have been great. Jen really is so kind and professional, her care for her clients comes through in her treatment of services, along with going above and beyond to respond to her clients needs and questions so quickly! I would recommend both State Farm and especially Jen Wilkes Agency to handle your insurance needs."

Kevin Love

April 17, 2023

5  out of  5 rating by Kevin Love
"Very helpful polite and all the above since I been insured with State Farm through Jen … would recommend anyday .. via N Reynolds"

April Sampson

April 15, 2023

5  out of  5 rating by April Sampson
"Jen and Amanda was absolutely amazing! Jen did everything to get my insurance as low as she could! Thank you ladies, it was my pleasure to speak with both of you!! 😊"

Roeshell Robinson

March 27, 2023

5  out of  5 rating by Roeshell Robinson
"Heather is great and very patient! I was extremely pleased with service and honesty."

Green Love

March 23, 2023

5  out of  5 rating by Green Love
"Jen makes you feel like family. She goes above and beyond to make sure you understand your policies and anything else you need information on. She is patient and kind and what's really big for me is calling or texting me information that could prevent my policies from lapsing. She tries to get you the lowest payments and discounts. She cares unlike the rest of insurance companies. I email her when she was office once and she responded. The best."

Stacie Cunningham

February 7, 2023

5  out of  5 rating by Stacie Cunningham
"Heather did a great job. I will refer y'all to everyone. Thank you."

Sam Moseley

February 3, 2023

5  out of  5 rating by Sam Moseley
"Great communication, quick reply, Jen & Heather were very knowledgeable and super sweet. They provided excellent coverage for my needs. Check them out is my recommendation 🤩"

Linda Seghetti Merrill

February 3, 2023

5  out of  5 rating by Linda Seghetti Merrill
"Quick response time with handling all my business"

Joseph Higgins

February 1, 2023

5  out of  5 rating by Joseph Higgins
"I've been through a lot of ups and downs with my auto insurance, within the last past 6months with Allstate insurance and trust me it was all bad!! Until Ms. Heather and Ms. Jen came to my rescue,, they are very wonderful and welcoming and might I add that they're considering to your needs.. I feel truly comfortable and secure with my New auto policy and agent,,, thank you Ms Jen and Ms Heather for welcoming me to the State farm family 😊"

Calvin Niehoff

January 31, 2023

5  out of  5 rating by Calvin Niehoff
"Jen Wilkes is a great agent to work with. We had an issue that needed to be taken care of quickly and she did so in a very prompt and timely manner. Thank you Jen for your willingness to get the information to us, so we could meet our requirements and move forward."

Ashanti Moore

January 31, 2023

5  out of  5 rating by Ashanti Moore
"Jen & Heather are always so very kind and professional!"

Donald Coker

January 26, 2023

5  out of  5 rating by Donald Coker
"Jen Wilkes and her team really embody the State Farm slogan! They are more than just the most neighborly insurance agency around. They stand alone in the field, and serve a shining example of what an insurance agency "should be," as they are constantly out in the community, helping to build trust and good faith through acts of community service. She and her team are also extremely knowledgeable, and can help identify your personal needs, while finding a policy to match. If you need an insurance agent, are interested in switching, or are just wanting to "shop around," I highly recommend Jen Wilkes State Farm!"

Martha Berry

January 25, 2023

3  out of  5 rating by Martha Berry
"Have tried numerous times to get answers on my insurance on my autos and home. My Agent is never in the office when I call. No one else in the office can answer my questions. Not very satisfied at this point at all."

Kayla Williams

January 25, 2023

5  out of  5 rating by Kayla Williams
"Heather and Jen are so sweet and they really help me understand any questions I have, and they always return my phone calls."

Gary Dickinson

January 25, 2023

5  out of  5 rating by Gary Dickinson
"Excellent service and response time."

Ricky Roof

January 25, 2023

5  out of  5 rating by Ricky Roof
"The best insurance company I have ever dealt with. When I go in jen always talked to me."

Virginia Spigner

January 25, 2023

5  out of  5 rating by Virginia Spigner
"Jen has been very successful in handling all my coverage needs in auto and other areas. Thank you for all you do."

Donald Raborn

January 25, 2023

5  out of  5 rating by Donald Raborn
"I have no complaints at all. Every detail is taken care of and Jen is very pretty."

Irma Alegria

January 25, 2023

5  out of  5 rating by Irma Alegria
"I have never have to call for anything, but from last year experience Heather full fill all my expectations"

Dan Griffin

January 25, 2023

5  out of  5 rating by Dan Griffin
"When our agent retired, I didn’t think we would ever find someone who would give us as good service. Jen has been everything we could have hoped for. She is prompt, knowledgeable, and follows through on all her commitments!"

William Vinehout

January 25, 2023

5  out of  5 rating by William Vinehout
"State farm is great they treat you like a family member."